Your privacy matters to us. This Privacy Policy explains exactly what personal data alpah66 collects, how we use it, who we share it with, and what rights you hold over your information. We are committed to handling your data with transparency, care, and full respect for applicable data protection principles.
We collect registration details, KYC documents, payment information, device data, and gameplay activity — only what is necessary to operate the platform and meet our regulatory obligations.
All data is encrypted in transit using256-bit SSL and stored on secured servers with access controls. We conduct regular security reviews and maintain strict internal data handling procedures.
We share data only with trusted service providers — payment processors, KYC verification partners, and game studios — bound by strict data processing agreements. We never sell your data.
You have the right to access, correct, port, and request deletion of your personal data. You may also object to certain processing activities and withdraw consent where processing is consent-based.
We use essential cookies to operate the platform and analytical cookies to improve performance. Marketing cookies require your explicit consent and can be managed through your browser settings.
For any privacy-related queries, data access requests, or concerns about how your data is handled, contact our Data Protection team at [email protected] — we respond within 30 days.
This Privacy Policy ("Policy") describes how alpah66 ("alpah66", "we", "us", "our") collects, processes, uses, stores, and discloses personal data in connection with the alpah66 online gaming platform accessible at https://alpah66.cam ("Platform") and all associated services ("Services").
alpah66 is the data controller responsible for the personal data of registered players and platform visitors. We process personal data in accordance with the principles set out under our international gaming licence, applicable data protection legislation, and the standards expected of a responsible operator in the online gaming industry.
This Policy applies to all individuals who interact with alpah66's Services, including registered players, prospective players who visit the Platform without registering, and individuals who contact us through our support channels. By accessing the Platform or registering an account, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your data as described herein.
For the purposes of this Privacy Policy, the following terms have the meanings ascribed below:
alpah66 collects personal data through several channels: directly from you during registration and use of the Platform, from third-party verification partners during KYC processes, and automatically through technical means as you interact with the Platform. The categories of data we collect are detailed below.
When you register an account, we collect:
To satisfy our licensing obligations and prevent fraud, we collect:
alpah66 processes personal data only where a valid legal basis exists. The primary legal bases on which we rely are set out in the table below:
| Legal Basis | Processing Activities |
|---|---|
| Contractual Necessity | Account registration, processing deposits and withdrawals in MYR, customer support, game delivery, and bonus administration. |
| Legal Obligation | KYC / identity verification, anti-moneylaundering (AML) checks, age verification (21+), transaction monitoring, and regulatory reporting. |
| Legitimate Interests | Fraud prevention, platform security, responsible gambling monitoring, business analytics, and improving service quality. |
| Consent | Sending promotional communications and marketing emails (where you have opted in), and placing non-essential cookies on your device. |
Where we rely on consent as our legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
alpah66 uses the personal data we collect for the following purposes:
alpah66 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share personal data only in the following circumstances and only to the minimum extent necessary for the stated purpose:
We engage trusted third-party service providers to assist in operating the Platform. These providers act as Data Processors and are bound by written data processing agreements that require them to handle data only our instructions and with appropriate security safeguards. Categories of processors include:
alpah66 may disclose personal data to competent authorities, regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory direction. Such disclosures will be limited to the specific data required and carried out in compliance with our data protection obligations.
In the event that alpah66 undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, personal data held about registered players may form part of the transferred assets. In such circumstances, alpah66 will notify affected players prior to data being transferred, and the receiving entity will be required to handle data in accordance with this Privacy Policy or an equivalent standard.
alpah66 operates on a global infrastructure. As a result, your personal data may be processed by service providers located outside Malaysia — including in the European Economic Area (EEA), Singapore, and other jurisdictions where our hosting and game providers operate.
Where personal data is transferred internationally, alpah66 ensures that appropriate safeguards are in place to protect that data to a standard equivalent to that required under applicable data protection law. Safeguards may include:
By using the alpah66 Platform, you acknowledge that your data may be transferred, stored, and processed outside Malaysia for the purposes set out in this Policy.
alpah66 retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our general retention principles are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Registration Data | Duration of account + 5 years after closure | Regulatory and legal obligation |
| KYC / Identity Documents | 5 years from account closure | AML regulatory requirement |
| Financial Transaction Records | 7 years from transaction date | Financial regulatory compliance |
| Gameplay Logs | 3 years from date of activity | Dispute resolution and audit |
| Support Communications | 2 years from last contact | Service improvement and dispute evidence |
| Marketing Preferences | Until consent is withdrawn or account closed | Consent |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in manner that renders it irecoverable. Anonymised data may be retained indefinitely for statistical and analytical purposes.
alpah66 uses cookies and similar tracking technologies to operate the Platform effectively and to improve the player experience. A cookie is a small text file stored on your device when you visit a website. We categorise the cookies we use as follows:
These cookies are essential for the Platform to function. They enable core features such as account login, session management, security token validation, and payment processing workflows. These cookies cannot be disabled without rendering the Platform non-functional.
These cookies collect aggregated, anonymised data about how players interact with the Platform — which pages are most visited, how long sessions last, and where errors occur. This data helps us improve performance and content. No personally identifiable information is collected by these cookies.
Functional cookies remember your preferences — such as chosen language (English, Bahasa Melayu, or Mandarin), preferred currency display (MYR), and game lobby layout preferences — so that the Platform behaves consistently across sessions.
Marketing cookies are used only where you have provided explicit consent. These cookies are used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. You may withdraw consent for marketing cookies at any time through your browser settings.
Subject to applicable data protection law and any overiding regulatory obligations, you hold the following rights with respect to your personal data processed by alpah66. You may exercise any of these rights by contacting our Data Protection team at [email protected].
Request a copy of all personal data we hold about you, together with information about how it is processed.
Request correction of inaccurate or incomplete personal data held about you without undue delay.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Request that we temporarily suspend processing of your data in certain circumstances, such as while dispute is being resolved.
Receive a copy of your personal data in a structured, commonly used, machine-readable format where processing is consent- or contract-based.
Object to processing of your personal data on the grounds of legitimate interests, including profiling for direct marketing purposes.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal will not affect processing carried out prior to withdrawal.
Where you believe your data has been mishandled, you may lodge a complaint with the relevant data protection authority in your jurisdiction.
alpah66 will respond to all verifiable data rights requests within 30 calendar days. Where a request is complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. We do not charge a fee for exercising your rights under normal circumstances.
alpah66 implements a comprehensive set of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:
The alpah66 Platform is strictly intended for individuals who are 21 years of age or older. alpah66 does not knowingly collect or process personal data relating to children or persons under the age of 21.
Where alpah66 has reasonable grounds to believe that a registered user is under21 years of age, the account will be suspended immediately and all collected data will be reviewed in accordance with applicable regulations. Identity documents will be requested for age verification, and any funds deposited by a verified minor will be returned in accordance with ourTerms & Conditions.
If you believe that a person under 21 has registered with alpah66, please notify us immediately at [email protected]. We take underage access to gambling platforms extremely seriously and will investigate all reports promptly.
The alpah66 Platform may contain references to third-party services — such as payment providers, game studios, or responsible gambling resources — whose privacy practices are governed by their own policies. alpah66 is not responsible for the privacy practices of third-party websites or services that are linked to or from our Platform.
We encourage you to review the privacy policies of any third-party services you interact with as a result of using alpah66, particularly payment providers such as Touch 'n Go, Boost, GrabPay, Maybank, CIMB, and Public Bank. Your data shared with these providers in the course of making deposits or withdrawals is subject to their respective privacy policies as well as our processing relationship with them.
alpah66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing activities, technological developments, or applicable legal requirements. Material changes to this Policy will be communicated to registered players via email notification or a prominent notice on the Platform at least seven (7) days prior to the changes taking effect, unless an immediate update is required by law.
The date of the most recent revision is displayed at the top of this page. Continued use of the Platform following the effective date of any amendment constitutes your acknowledgment and acceptance of the revised Privacy Policy. If you do not accept the revised Policy, you should cease using the Platform and contact us to arrange account closure.
We encourage you to review this Policy periodically to stay informed about how we are protecting your data. The current version is always accessible at https://alpah66.cam/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way alpah66 processes your personal data, please contact our Data Protection team through any of the following channels:
For formal data subject access requests or right-to-erasure requests, please submit your request in writing via email, including sufficient information to verify your identity (such as your registered email address and account username). We will process verified requests within the statutory timeframe.
Our support team is available around the clock in English, Bahasa Melayu, and Mandarin. If you want to access, correct, or delete your data — or just want to understand more about how alpah66 protects your privacy — reach out anytime.